petros77 Privacy Policy

1 Introduction and Scope of This Policy

This Privacy Policy explains how petros77 ("we", "our platform") collects, processes, stores and protects personal information provided by users ("you", "player") when using our services at petros77.net.

By registering an account or using any service on the petros77 platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.

This Privacy Policy applies to all users who access our platform through a web browser, including all interactions related to account registration, deposits, withdrawals, customer support and bonus promotions. We operate under international licensing and comply with established data protection standards.

2 Personal Information We Collect

During the registration process and ongoing use of the petros77 platform, we may collect various categories of personal information depending on the services you use. This information is collected directly from you or through your use of our platform.

Information you provide directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth — to verify that you are 21 years of age or older
• Active email address for account communications
• Registered mobile phone number
• e-wallet account information, DuitNow details or bank account details related to transactions
• Username and password (stored in encrypted form)
• Residential address (required for certain verification procedures)

Information collected automatically:

• IP address and approximate location information
• Web browser type and device operating system
• Session log data including login and logout times
• Game activity records, including betting history and financial transactions
• Cookies and similar tracking technologies used to improve the user experience

3 Purpose of Using Personal Information

petros77 uses the personal information collected solely for legitimate purposes related to delivering our services. We do not use your data for any purpose not stated in this policy.

• Identity verification: Ensuring every player meets the minimum age requirement of 21 years and fulfils the Know Your Customer (KYC) procedure requirements.
• Transaction processing: Facilitating deposits via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrencies (USDT, BTC, ETH), and processing withdrawals within 1 hour.
• Account management: Maintaining your account, delivering service-related updates and ensuring continuity of your gaming experience.
• Customer support: Enabling our 24/7 support team to provide accurate and effective assistance to you in Malay and English.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering or misuse of the platform.
• Marketing communications: Informing you about bonus offers, promotions and platform updates — subject to your communication preferences.
• Regulatory compliance: Meeting obligations under the international licensing we hold and related regulatory requirements.

4 Sharing and Disclosure of Information

petros77 prioritises the confidentiality of your personal information. We do not sell, exchange or disclose your personal data to third parties except in the following circumstances:

• Payment service providers: Transaction information that must be shared with e-wallet providers, the DuitNow platform, FPX banks or cryptocurrency exchanges to process your deposits and withdrawals.
• Game software providers: Technical information required by licensed game providers to ensure game functions operate correctly within your account.
• Legal requirements: When we are required by law, court order or directive from a competent authority to disclose certain information.
• Security protection: Where we have reasonable grounds to believe that disclosing information is necessary to prevent financial crime, fraud or a security threat.

5 Data Retention Period

petros77 retains your personal information for as long as your account is active or as long as it is needed to deliver services to you. Once you request account closure, we will retain certain records for a set period based on our international licensing compliance requirements.

Financial transaction records including deposit and withdrawal history are retained for a longer period than standard profile information due to audit and anti-money laundering compliance requirements. Information that is no longer needed will be securely deleted or anonymised in accordance with established procedures.

6 Use of Cookies and Tracking Technologies

The petros77 platform uses cookies and similar tracking technologies to improve website functionality and the user experience. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Session cookies: Required to keep you logged in during your gaming session and to retain your preference settings.
• Functional cookies: Store your chosen language, display format and interface settings.
• Analytical cookies: Help us understand how players use our platform so we can continuously improve our services.

You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the core functionality of the petros77 platform, including the ability to log in to your account.

7 Your Rights as a User

As a registered petros77 user, you have the following rights regarding your personal information. You may exercise these rights by contacting our customer support team via live chat or email.

• Right of access: You have the right to request a copy of the personal information we hold about you in a clear and readable format.
• Right to rectification: You may ask us to correct any information in your records that is inaccurate or incomplete.
• Right to erasure: In certain circumstances, you may request deletion of your personal information, subject to our record-keeping obligations under international licensing.
• Right to object: You may object to the processing of your information for direct marketing purposes at any time.
• Right to restrict processing: You may ask us to limit the processing of your information in certain specified circumstances.

8 Information Security and Protective Measures

petros77 uses various technical and organisational security measures to protect your personal information from unauthorised access, modification, disclosure or destruction. While no system is entirely risk-free, we continuously work to maintain the highest level of protection.

• 256-bit SSL encryption for all data transfers between your browser and our servers
• Passwords stored in hashed form that cannot be decrypted
• Two-factor authentication (2FA) available for an additional layer of protection on your account
• Continuous monitoring by our security team to detect suspicious activity
• Regular security audits by independent parties to assess the effectiveness of existing controls
• Mandatory data privacy and security training for all staff who handle user information

9 Children's Data Protection and Age Restrictions

The petros77 platform is intended exclusively for individuals aged 21 and above. We do not knowingly collect, store or process any personal information from individuals under the age of 21.

All new players are required to verify their age during the account registration process. If we find that personal information has been collected from someone below the specified age limit, we will take immediate steps to delete that information and close the account in question without prior notice.

Parents or guardians who discover that their children have accessed this platform are advised to contact us immediately via live chat or support email.

10 Amendments to This Privacy Policy

petros77 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements or service developments. Any significant changes will be communicated to you via an in-platform notification or through the email address registered to your account.

The latest version of this Privacy Policy is always available on this page, with the effective date clearly stated at the top. Continued use of petros77's services after any amendment comes into effect is considered acceptance of the revised policy. You are encouraged to review this page from time to time.